Welcome to Kalera Ayurveda. This Privacy Policy explains how we collect, use, disclose, and protect
your personal information when you visit or make a purchase from our website https://new.kaleraayurveda.com/
 Your privacy is of utmost importance to us, and we are
committed to handling your data responsibly and transparently.
1. Consent
By accessing or using our website, you consent to the terms of this Privacy Policy. If you do not
agree with the terms, please do not use our services. You are encouraged to review this policy
regularly, as we may update it periodically.
2. Information We Collect
We collect personal and non-personal information in various ways to improve our services and
fulfil your orders.
a. Information You Provide Directly
When you interact with Kalera Ayurveda — such as placing an order, creating an account, or
contacting us — we may collect:
● Full Name
● Email Address
● Shipping & Billing Address
● Phone Number
● Payment Information (processed via third-party secure gateways)
● Account login credentials (if you register)
● Any other information you voluntarily provide through forms or emails
b. Information We Collect Automatically
When you browse our website, we automatically collect certain technical data:
● IP address
● Browser type and version
● Device type
● Operating system
● Referring URLs and exit pages
● Date/time stamps
● Clickstream and on-site navigation patterns
This data is used for security, analytics, and improving user experience.
3. How We Use Your Information
We use the collected information for the following purposes:
● To process and fulfil your orders
● To personalise your shopping experience
● To improve the design, content, and functionality of our website
● To respond to your queries or customer service requests
● To send transactional communications (order confirmations, shipping updates)
● To send promotional emails and offers (with your consent)
● To detect, prevent, and address fraud, security breaches, and technical issues
● To comply with legal obligations and enforce our policies
4. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, beacons) to:
● Store and remember user preferences
● Enable website functionality (shopping cart, login, etc.)
● Track and analyse usage behaviour
● Tailor marketing and advertising content
You can choose to disable cookies via your browser settings. However, doing so may affect your
ability to use some features on our site.
5. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third
parties in the following cases:
● Service Providers: For order processing, payment gateways, shipping, website hosting,
and analytics
● Marketing Partners: For email marketing and advertising (only with your consent)
● Legal Compliance: When required by law, government request, or to protect our legal
rights
● Business Transfers: In the event of a merger, sale, or acquisition of all or part of our
business
All third-party partners are contractually obligated to handle your data in accordance with this
Privacy Policy.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this
policy:
● For active accounts and order records: 7 years (to comply with tax and audit
requirements)
● For email subscribers: until you unsubscribe
● For marketing data: as permitted by law or until you request deletion
7. Data Security
We use appropriate technical and organisational security measures to safeguard your personal
information, including:
● SSL encryption for transactions
● Secure payment gateways (we do not store payment card data)
● Access controls and password protection
● Regular website vulnerability scanning
However, no method of transmission over the Internet is 100% secure. While we strive to
protect your data, we cannot guarantee absolute security.
8. Your Data Protection Rights
Depending on your location, you have rights under global data protection laws (e.g., GDPR,
CCPA):
a. Under the GDPR (EU/EEA residents)
You are entitled to:
● Access your personal data
● Rectify incorrect or incomplete data
● Erase your personal data (right to be forgotten)
● Restrict or object to data processing
● Port your data to another service provider
● Withdraw consent at any time (for marketing purposes)
b. Under the CCPA (California residents)
You have the right to:
● Know what personal data is being collected
● Request disclosure of data use and third-party sharing
● Request deletion of your data
● Opt-out of the sale of personal data (Kalera Ayurveda does not sell data)
To exercise any of these rights, email us at [insert email]. We will respond within 30 days.
9. Children’s Privacy
Our services are not intended for children under the age of 13 . We do not knowingly collect
or store information from children. If you believe your child has submitted personal data on our
website, please contact us immediately — we will promptly delete it.
10. Third-Party Links
Our website may contain links to other websites or platforms (e.g., payment processors, social
media). We are not responsible for the privacy practices of those third-party sites. Please review
their privacy policies before engaging with them.
11. Changes to This Policy
We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted
on this page with the “Last Updated” date. Continued use of the website signifies your
acceptance of the updated terms.